Get your carers cleared before the shift comes in.
A registered manager rings on Friday afternoon needing a carer for Monday. You have someone willing and qualified. They cannot start, because the references are not in and there is a gap in the employment history nobody has explained. The shift goes unfilled, or it goes to someone the home has never met.
The same Friday, on PassQ.
The manager rings. You have someone cleared and ready, so you confirm Monday before you put the phone down. Her references came back a fortnight ago, with a full employment history and every gap accounted for. Nobody on your team chased any of it.
What PassQ does while your team gets on with recruiting.
Regulation 19 and Schedule 3 ask for more than a good word. They want evidence of conduct in previous care work, a full employment history, and a written explanation of any gap. PassQ starts on the day a carer registers and goes after all of it, in whatever language the referee speaks. Every attempt is logged, so you finish with a record you can hand a registered manager or a CQC inspector.
Your recruiters do none of it. They hear from us when the carer is cleared.
The CRM that does the work.
One system for everything behind a shift: vetting, shifts, timesheets and pay.
It fills your shifts.
A shift comes in. PassQ ranks who is qualified, cleared, free and close enough to get there, and shows you why. You pick. It books.
It keeps the timesheets.
Every shift becomes a timesheet, ready to approve.
It works out the money.
Your pay rates and client charges sit in the system, so the pay and the charge on every shift are worked out for you.
Some referees never reply to a form. So we call them.
A carer can't take a shift until her references are in. This is the agent getting them: a real reference call. Listen for the moment it switches language. It works in any accent, at any hour, and checks every reference against 60+ fraud signals, so you can trust the ones that come back.
Hear the agent
1:49. It introduces itself, then makes a reference call.
We ran an agency for seven years.
We made these calls ourselves, most days. PassQ is what we built to make them for us. It runs an agency's desk today and has put thousands of bookings through it.
If a referee's first language isn't English, PassQ speaks to them in their own.
Mike, Raina and Dan
Plain-English guides for care agencies
Questions, answered.
Bring three carers.
Pick three who are held up in clearance right now. We will show you how PassQ moves them forward, live, while you watch. The chasing carries on after the meeting and we will tell you where they got to.
Nothing changes in the system you already run, and there is nothing to commit to.
Book a demo